Return and Replacement Policy
- Orner Store Offers a Hassle-Free Replacement Policy in case of Damaged/Wrong Product Delivery.
- In case of Damaged/Wrong Shipment, Orner Store will be bearing the Return Shipping Charges.
- Orner Store will not be liable for any Replacement if you don’t File your Claim within 24 Hours & Return the Product within 7 days after delivery.
- Following steps should have been followed, in case of Damaged/Wrong Product Shipment:
- Whatsapp us a picture of the Product(s) you Received with a Short Description of the Issue you face at 03000-126411 within 24 Hours.
- Download the Return Form from Our Website Replacement Policy Page, Fill it to be sent with the Product.
- Carefully Pack the item in its Original Packaging.
- Our courier Partner will be Delivering the Replacement & collecting the Damaged/Wrong Shipment from your Door Step.
TERMS & CONDITIONS
- We don’t have a Return OR Exchange Policy.
- All shipping charges are Non-Refundable.
- Items returned to us that are not Eligible for a Replacement will be Discarded or Sent back to you at your own expense Only.
CANCELLATIONS
To strive for better Delivery Speed, our team works 24/7 to Process your Order Quickly and Diligently. For that reason, We can only allow Cancellation(s) if the Package has not been Confirmed & Processed by Our Packaging/Warehouse Team.
Therefore we Strongly Encourage you to reach out to us before Confirmation of your order by Our sales Representative through Confirmation Call(s), via email at ornersstore@gmail.com OR Whatsapp us at 03000 126 411, with the Subject of Cancellation just to avoid Disappointment.
RETURN FORM
Through this provided link, you may download Our Return Form.